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We offers the policy with the aim of keeping the confidentiality of its users and customers’ private information according to the following conditions.
To display the commitment effectively, all of our current and promising users are encouraged to take a notice and keep in mind this Privacy Statement before utilizing the system. Information, the way of using and how to correct and change it are made available in this privacy statement. Providing you as much control as possible over your privacy related to your Information is our aim. Your personal information will be kept confidential completely unless we have your consent. Using our website means you agree to the terms of the Terms and Conditions and our Privacy Statement. This statement could be changed and modified at any time by Airport-fasttrack.com


The most substantial level of security and privacy is promised to be offered by Airport-fasttrack.com. All transactions with customers’ authentication (credit card processing is included) are carried out with the presence of SSL (Secure Socket Layer) technology, aided by your browser that encodes all information sent to us. We have our security certificate verified by Site Lock Website Security (USA), bringing the best commercially available encryption on the internet into usage. Your personal information will be definitely safe from loss, misuse, unauthorized access, disclosure, alteration or destruction happened during the procedure in order to make sure that the personal information is only used for the aim of collecting gathered information.


Measures are conducted with the aim of recording your information precisely and fully. You are able to get access to your information for the change or correct.

a./ Information:

Gathered from customers is only used for better service. The information will be disclosed in no way to the third parties without the customers’ consent. All of the information you provide is kept confidential totally from unauthorized use. Information required for membership is definitely kept private in our database; other information is not available after 15 days.

b./ Financial transactions:

One of the major third-party credit card processing companies such as PayPay.com, OnePay.vn payment gate will take a charge of processing credit card transactions. All of your information is encoded for the only usage of completing the suitable transactions.  Your email address as username is kept in our databases in order to login on our system for discount policy.

c./ Cookies:

Whenever our customers visiting our website will be identified by Cookies, for which we can be able to customize their experience on our web site. It is necessary for cookies to be turned on or enabled in the browser to register without doing this is accepted. Cookies have no responsibility to keep any personal information, which allows your information to be completely confidential and avoid being released. Links or advertisement of /to other websites and company using cookies are available on our website. Airport-fasttrack.com takes no charge for any and all information gathered through the use of cookies by these parties. Therefore, familiarizing yourself with privacy policies and information of the same standards of these sites is needed because they might be different from airport-fasttrack.com’s policies and standards.

d./ System information:

Airport-fasttrack.com has a right to collect and store information like IP address, browser type or operating system type. All of the information is kept privately and only used for the aim of administrating system. The information provides helps to identify problems, monitor traffic and site usage.

e./ E-mail:

Changes in the status of customer’s applications, in the database, on our web site, or when new services or features are supplemented will be notified to our members or clients via emails. Airport-fasttrack.com considered as a part of the service will have a responsibility to send e-mail notifications when special discounts, new products are added or new features developed. You are not forced to subscribe our news letter. Our e-mail list is not disclosed to the third parties.

f./ Change or modify your information:

Your profile can be able to be changed at any time in need by emailing to sales@Airport-fasttrack.com that your information is committed to be safe.


Using this site and its service means you unconditionally agree with the terms of this Privacy Statement and our Terms and Conditions. You observe the terms governing the use of this site, its services and all information provided by you and other users of Airport-fasttrack.com. If you disagree with any of the terms of this Privacy Statement, you are not allowed to use this site.

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Frequently asked questions


It is a service to assist passengers at the airport. When you have a flight: Arrivals or Departures from an airport in Vietnam.
Currently we offer 3 types of services corresponding to the needs of customers:
  • Meet and Assist – Arrival: Pick up at the airport (For Arriving Flights – customers fly from other places)
  • Meet and Assist – Departure: Airport departure services (For Departing Flights – customers fly to elsewhere)
  • Meet and Assist – Connection: Pick-up / Drop-off (For connecting Flights)
In addition to each type of service, to meet the demand of our customers we also offer many kind of services with options from NORMAL Service to LUXURY Service, respectively with each type of service are different privileges, the highest one is LUXURY with quality standards for Ministerial level or leaders of large corporations in the world ...

2. Can I use Airport Fast Track Service when I entry Vietnam by bus or cruise?

We are so sorry about this. Currently we just offer Fast Track Service at the airport, have not yet offered this service at Land border or harbor.
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